Gate Lice, Unite: Calling El Toro Poo Poo on Passenger Shaming

The airline industry is the only business where you can sell passengers a seat that actually doesn’t exist, sell them a service you don’t deliver on, treat customers like garbage in the midst of a crisis, shame them when they’re purchasing a service and get away with it.  … More Gate Lice, Unite: Calling El Toro Poo Poo on Passenger Shaming